Technical Support Engineer

Job Overview Things You Will Do:

• Build and architect systems for managing clusters deployed on multiple cloud regions securely and efficiently. Investigate system performance, errors, and problems.

• Provide architectural guidance and recommendations about the company’s product deployments for customers who deploy products on their sites. • Work with internal teams to create solutions designed to meet customer expectations. Job Requirements:

• Strong troubleshooting skills to logically go about solving problems

• Experience with Linux system administration and troubleshooting

• Familiar with scripting languages (e.g., Python) and comfortable with developing simple business logic in at least one language

• Familiar with Amazon Web Services, Microsoft Azure, or other similar platforms

• Familiar with DevOps toolsets such as Terraform, Ansible, etc, CI/CD

• Excellent reading, writing, and speaking skills in Japanese

• Excellent reading, writing skills in English Nice to Haves:

• Experience with Kubernetes, Hadoop, and Spark

• Knowledge of standard methodologies related to system performance and security

• Experience with remote work in asynchronous ways

• Excellent learner who loves trying out new technology and thinks deeply about how things can be done better

Job Category: Information Technology
Job Type: Full Time
Job Location: Japan

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